HUBUNGAN IMPLEMENTASI SISTEM RESEP ELEKTRONIK TERHADAP KEPUASAN PENGGUNA DI RSU ROYAL PRIMA MEDAN

JASKARAN DHILLON (2024) HUBUNGAN IMPLEMENTASI SISTEM RESEP ELEKTRONIK TERHADAP KEPUASAN PENGGUNA DI RSU ROYAL PRIMA MEDAN , TESIS, UNIVERSITAS PRIMA INDONESIA

ABSTRAK

Abstract Information and communication technology (ICT) is currently developing very rapidly in providing services and convenience for the community. The use of ICT is also utilized in the health sector to increase the effectiveness of services to the community. One e-health program that can be implemented in hospitals is e-prescribing. E-prescribing or what is usually called electronic prescribing is electronic technology that allows doctors to write prescriptions electronically and send them to the computer directly from the doctor's practice or place of care. Electronic prescriptions have been widely used in hospitals to replace manual prescriptions. In several studies, electronic prescriptions are said to have many advantages, including reducing the incidence of prescribing errors. The aim of this research is to determine the relationship between the implementation of an electronic prescription system and user satisfaction at RSU Royal Prima Medan. The type of research used in this research is descriptive correlational using a quantitative approach. The population in this study was 137, divided into 124 doctors and 40 pharmacy officers. In taking samples, accidental sampling was used with criteria so that the total sample in this study was 137, a sample of 97 doctors and 40 pharmacy officers. The data analysis used in this research is univariate analysis and bivariate analysis. The research results showed that the majority of respondents in this study were aged 31-40 years, 68 respondents, the majority were female, 101 respondents and the majority of respondents had worked at RSU Royal Prima Medan for > 2 years, namely 96 respondents. The majority of respondents in this study rated the implementation of electronic prescriptions at RSU Royal Prima Medan as good, namely 110 respondents. The majority of respondents in this study said they were satisfied with electronic prescription users at RSU Royal Prima Medan, namely 119 respondents. There is a significant relationship between the implementation of the electronic prescription system and user satisfaction at RSU Royal Prima Medan with a very strong level of relationship, and this correlation is significant because p < 0.05 (0.000 < 0.05). Keywords: Hospital, Implementation of Electronic Prescriptions, User Satisfaction 

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