IMPLEMENTASI LEAN MANAGEMENT PELAYANAN PASIEN COVID-19 PADA RUMAH SAKIT DI DELI SERDANG
SILKA INDRIA NATALIE SILANGIT, SANIA ANGELISA F DEPARI (2022) IMPLEMENTASI LEAN MANAGEMENT PELAYANAN PASIEN COVID-19 PADA RUMAH SAKIT DI DELI SERDANG , TESIS, UNIVERSITAS PRIMA INDONESIA
ABSTRAK
Background : The need to improve the quality of health services in hospitals by eliminating waste in order to achieve an efficient health service process through a Lean Management approach
Methods : Using descriptive qualitative analysis where data is compiled, analyzed and then explained through data collection, problem solving, planning improvement ideas and by providing design improvement proposals
Results : The application of this lean hospital reduces the service time for Covid-19 patients at Deli Serdang Hospital by 467.4 seconds in the service flow and the application of this lean hospital can reduce the service time for Covid-19 patients at the Haji Hospital by 377 seconds in the service flow.
Conclusion : The application of the Lean Management approach at Deli Serdang Hospital and Haji Public Hospital is able to increase the effectiveness and efficiency of health services.
JURNAL
| KATEGORI JURNAL | Jurnal Internasional Bereputasi |
|---|---|
| TAHUN JURNAL | 2022 |
| VOLUME JURNAL | 2 |
| NOMOR JURNAL | 3 |
| NAMA PENERBIT | International Journal of Health and Pharmaceutical |
| NOMOR ISSN/ISBN | 2808-845X |
| LAMAN PENERBIT (URL) | http://ijhp.net |
| LAMAN ARTIKEL (URL) | https://ijhp.net/index.php/IJHP/article/view/119 |