LEGAL PROTECTION OF BEAUTY CLINIC CONSUMERS IN USE OF BEAUTY MEDICINES (STUDY IN THE BEAUTY CLINIC ALBEZITS CLINIC)

INALDO HARLIM (2021) LEGAL PROTECTION OF BEAUTY CLINIC CONSUMERS IN USE OF BEAUTY MEDICINES (STUDY IN THE BEAUTY CLINIC ALBEZITS CLINIC) , TESIS, UNIVERSITAS PRIMA INDONESIA

ABSTRAK

Behind the rapid development of beauty clinic businesses in Indonesia, especially in the city of Medan, some of the users of beauty drugs as consumers feel that they are not suitable for drugs produced from beauty clinics, causing some beauty service users to complain about the drugs provided by beauty clinics. The research method used is juridical empirical. The result of this research is that the regulation of beauty medicines in terms of consumer protection consists of BPOM Regulations, Law No. 36 of 2009 concerning Health and Law no. 8 of 1999 concerning Consumer Protection The responsibility of beauty clinics to consumers using beauty drugs consists of the responsibility of the business actor (beauty clinic) in a civil manner, the responsibility of the business actor (beauty clinic) in a criminal manner and the responsibility of the business actor (beauty clinic) administratively. Legal protection for consumers of the Albezits Clinic beauty clinic in the use of beauty medicines consisting of products and medical devices that have obtained permission from the Indonesian Ministry of Health, Drugs that have a distribution permit from BPOM, health supplements must be given based on a doctor's prescription, provide compensation for losses due to losses in the use of beauty medicines to patients and / or consumers, replacement or refunds in the event that the patient and / or consumers are not in accordance with the treatment carried out at the Albezits Clinic and compensation due to negligence of SOP violations by Albezits Clinic medical personnel.

JURNAL